FALCON LEAD GENERATION & CUSTOMER ENGAGEMENT PLATFORM
A POWERFUL ALTERNATIVE
TO TRADITIONAL SERVICE DEPARTMENT ADVERTISING
This dynamic Marketing Platform is a Cloud-Based, Omni-Channel System - an infinitely flexible software that combines Interactive Direct Mail, New Web Technologies, AI, Data, Communications and Analytics to create what Dealers are calling "A Staggeringly Effective Marketing Machine."
DATA ACCURACY - THE FOUNDATION
Our DMS data purification is the most intensive, comprehensive and thorough cleansing process in the automotive industry.
Continuously scanning your DMS, Falcon's capabilities keeps you informed and up to date on information about customers in your database...
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Do they still own the vehicle? Have they traded at another Dealership?
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Have they moved?
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What is their current email address? Cell phone number?
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How many days since the customer's or VIN's last service visit?
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If no last service visit date, how many days since vehicle purchase?
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Are they deceased?
The Platform's detailed reporting shows what data has been verified, incorrect data that was corrected and new data found that was missing in DMS.
WHAT MAKES
FALCON UNIQUE
Customers that are 'in-market' for service are identified and contacted - starting conversations that lead to sales and service visits, and is the smartest, easiest and most secure system to reach customers where they are consuming media. The highly effective marketing channels give customers multiple options to respond to and engage with your messages.
Validate VINS in DMS to Verify
Vehicle Ownership
Increase $ Per RO
Get Used Cars Back For Service
Get New Customers Not In Your Database
Increase Service Traffic and RO Count
Raise Retention Numbers
Automated 'Customer Initiated' Process to Buy & Sell Cars Out of the Service Dept.
Capture Anonymous Website Visitors
“A Staggeringly Effective Marketing Machine!”